Was this worth $0 and 25 days?

I can see the backlight from under the glass.

Illumination is down on two of the backlit buttons, too. (same phone on the left)

Gap is so wide, I can slip a post-it note in it.


Can even get a fingernail under the glass on the other side.

Same with the top. The whole piece of glass is sitting too high. It's almost like they used a thicker adhesive, or something.


The repair center that took 25 days to do this gave it back to me yesterday, and I'm supposed to take it to a Sprint and have them do it right.

I pulled all the data off the phone last night, and logged out of everything.

When the manager handed it back to me last night, he suggested that when I go to the Sprint Repair store to just hand it over and say, "There's something wrong with my phone, can you fix it?" and not disclose anything unless they ask.


Really? I'm supposed to just stand there staring at the floor while the tech looks at it and thinks, "Stupid people.... trying their own repairs.. If I had a dollar for everyone that claimed a bad repair was a 'broken phone'....." I think it would be better if I went in and gave full disclosure and said. "Please help me, this is exactly what happened..."

So, those of you that have worked at repair centers before... Should I disclose what happened with the sloppy repair, or just take it in and play dumb?

Will Sprint feel obligated to repair it back to factory tolerances, or will they take one look at it, and not want to bother with a hack job?